KOMENZE / SUPPORT

Support

Help for accounts, workspaces, billing, integrations and enterprise deployments.

Contact support

Email support@komenze.com for technical assistance, login problems, account access, billing enquiries and service issues. Include a clear description, workspace name and relevant error messages, but never send passwords, OTPs, API keys or payment card details.

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Support inside Komenze

Already signed in? Use the Support area within your workspace to create and follow tickets. The existing in-app support system remains available to authenticated users.

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Billing and subscriptions

For payment questions, include the workspace name, transaction reference and date. Do not email card numbers or bank credentials. We will review the relevant billing record and guide you through the next step.

Security and privacy

Report suspected unauthorized access, vulnerabilities or personal-data concerns privately to support@komenze.com. Please avoid publicly disclosing sensitive technical details.

Enterprise support

Dedicated deployments may have separate response channels or support commitments under their signed agreement. Please follow the agreement for priority incidents and service-level requests.